New Hire Journey - Krista

New Hire Journey - Krista

Sched CSM Onboarding

Krista Gerber

CSM

My Speakers Sessions

10:30am EST

Build Week 2 & 3 Schedule in SchedKrista Gerber

3:30pm EST

Collate Product Usage NotesKrista Gerber

5:00pm EST

Share live New Hire Sched JourneyKrista Gerber

9:00am EST

CSM Check in https://sched.zoom.us/j/81215760247Janina Mangiolino • Belton Mickle • Tom Storer • Krista Gerber

1:30pm EST

Deep dive Userpilot, Pendo, HubSpot, SchedminKrista Gerber

2:00pm EST

CSMs Group Sync - PlanningJanina Mangiolino • Belton Mickle • Krista Gerber

3:00pm EST

What do we capture? What are we missing?Krista Gerber

9:00am EST

HubSpot TrainingKrista Gerber

10:30am EST

ICP ResearchKrista Gerber

2:00pm EST

Q2 Sched's Platform: What can we see?Tom Storer • Janina Mangiolino • Belton Mickle • Krista Gerber

3:00pm EST

HubSpot TrainingKrista Gerber

10:30am EST

HubSpot TrainingKrista Gerber

1:00pm EST

Support Ticket Tournament! ZoomAli T. • Janina Mangiolino • Belton Mickle • Krista Gerber

1:00pm EST

🎙️ Intro to Basecamp — Crowdcast ZoomKrista Gerber

10:00am EST

Sched Customer JourneyJanina Mangiolino • Belton Mickle • Krista Gerber

2:00pm EST

Hold for Meeting SittieJanina Mangiolino • Belton Mickle • Krista Gerber

9:00am EST

Krista / Tom: Role & Responsibilities ZoomTom Storer • Krista Gerber

11:00am EST

Customer Journey Working SessionJanina Mangiolino • Belton Mickle • Krista Gerber

10:00am EST

Q3: Sched's Customer Journey Map ZoomTom Storer • Janina Mangiolino • Belton Mickle • Krista Gerber

9:00am EST

CSM Team Meeting & Ways of Working ZoomEvelina Kjellberg • Tom Storer • Janina Mangiolino • Belton Mickle • Krista Gerber • Marvin McTaw • Sofia Storer